Please refer to the next section for software training. Remember that telephone and email support is to help troubleshoot unexpected software errors or behavior. If lines are busy, we recommend that you email We will respond during business hours. Any other information that might help us diagnose the problemĬall 1.415.483.8000 Monday through Friday between 9am and 6pm PST.Description of the problem including any error message you might be receiving.Your product name, version number, and operating system.All other product lines are supported via email only – dedicated team available to assist you, but before contacting us, please be prepared to provide: Telephone support is available for TurboCAD products only – Windows and Mac. If you are having trouble with the auto update, please report to and Telephone Support TurboCAD 2023 users will automatically download the latest updates through the software. TurboCAD uses a universal’ EXE, so the file being downloaded works for all versions – Designer, Deluxe, Professional and Platinum. There are 32-bit and 64-bit versions of TurboCAD however, if you order directly from IMSI Design, you will be sent only sent the 64-bit version. The license keys you were sent when purchasing will work with either the 32-bit or 64-bit version. You can also email with your product name, version, and any other information that might help our support staff diagnose the problem, and we will respond during business hours. If you are still having trouble, and have confirmed your system meets the minimum system requirements, call +1.415.483.8000, Monday through Friday between 6am and 6pm PST for assistance. Watch this YouTube video on how to install your software: Please also visit our Frequently Asked Questions and Solutions Pages by visiting online Help Desk Installation & Activation Help: TurboCAD, DesignCAD, TurboCAD MAC, FloorPlan and Plugin: To request an upgrade quote, send an email to visit our online Upgrade CenterĪlso see the TurboCAD LTE Support Page. In most cases, issues are resolved by upgrading, and you are strongly encouraged to do so. Why aren’t older versions supported? The system requirements for older software are out of date, so the working environment cannot be duplicated by our technical support team. We offer free assistance troubleshooting unexpected software errors or behavior to owners of versions 2023, 2022, and 2021. New Import of TurboApp files from mobile devices.TurboCAD Windows includes TurboCAD Platinum, TurboCAD Professional, TurboCAD Deluxe, and TurboCAD Designer.Development Kit to create routines, features, & more.Programmable with Ruby Scripting or Software.Database Connectivity with Customizable Reporting.2D Geometric and Dimension Constraints.Dozens of Productivity Tools such as PDF underlay and ePack with New Intelligent File Send.Superior Photorealistic Rendering, materials, and lighting to create powerful presentations.Advanced Architectural Tools including a greater range of parametric architectural objects, style manager, and IFC support.Powerful Drafting Palette that creates associative sections and cut planes.Professional Part Tree that can act like a selective Undo/Redo for all your 2D/3D operations.ACIS® 3D Solid Modeling and Advanced Mechanical Design tools to create complex 3D objects.Setup wizards, handle-based editing, contextualized help, alignment aids, snaps.Surface Modeling Tools like 2D/3D Booleans, extrude, revolve, sweeps, & more.Over 40 industry standard CAD & graphic file formats supported to share your work.AutoCAD® 2018-like 2D drafting interface option with command line and dynamic input cursor.Complete 2D/3D Design Tools for drafting, modeling, modifying, dimensioning and annotation.Please visit the company’s website to check the rates for multi-user license/access. Here are the details:ĪutoCAD Single-User License (If Purchased Separately)ĪutoCAD Single-User License (If Purchased As Part Of Autodesk’s Architecture, Engineering, and Construction Collection)ĪutoCAD Single-User License (If Purchased As Part Of Autodesk’s Product Design and Manufacturing Collection) In addition, AutoCAD can be purchased as part of Autodesk’s architecture, engineering and construction collection and product design and manufacturing collection. The plans can be paid on a monthly, annual, or triennial (every three years) subscription basis and are calculated based on the number of licenses you need. AutoCAD offers three enterprise pricing plans for users to choose from.
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